Challenge
Patients abandoned long booking flows.
Websites case study
3.2x more appointment requests in 90 days.
Patients abandoned long booking flows.
Redesigned the funnel, reduced steps, and added automated reminders.
3.2x more appointment requests in 90 days.
Delivery path
Mapped workflows, users, data sources, risks, and success metrics.
Created flows, screens, permissions, and reporting structure.
Delivered core modules with reviews, QA, and release planning.
Deployed, monitored, trained users, and planned next improvements.
Technology
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